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FAQ



         
       
         
    Do you have any FREE products or downloads?  
         
      We have a whole page of free downloads, including over 70 printable resources, software product trials etc. www.realspecial.co.nz/freebies_dy.asp  
         
    How can I order products?  
         
     
  1. You can order through our website (click the order now button and follow the directions). Payment in NZ can be made by internet banking or cheque. Overseas orders also have the option of Pay pal.
  2. You can email us your order sales@realspecial.co.nz and then pay by either internet banking or cheque.
  3. You can phone or fax us your order 03 540 2804 and then pay by either internet banking or cheque.
 
         
    How can I get some product advice?  
         
     

If the information you require is not on our webpage, please either email your enquiry to us: info@realspecial.co.nz or you can phone us on 03 540 2804.

 
         
    How can I find a product on your website?  
         
     

To find a product, either:

1.Click on your area of difficulty e.g Reading / Spelling
2. Click on the specific condition e.g Dyslexia
3. Click on Easy Links on our Home Page.

 
         
    How can I access your free monthly newsletter?  
         
     

You can subscribe to the newsletter from the left-hand side of any page of our website and it will then be sent to you automatically each month. All details will be kept fully confidential and we will not pass your details on, nor send you any unsolicited emails. Alternatively, you can click on our ‘newsletter’ section on the top bar of our website without subscribing, plus access any back issues.

If you would like to view previous issues of the newsletter, go to our  Real Special Times Archive

 
         
    What is dyslexia?  
         
      Article from the Dyslexia Foundation of New Zealand
http://www.dyslexiafoundation.org.nz/d_assessment.html
 
       
      Instructional article from the makers of Nessy products UK
      http://www.dyslexiacentre.co.uk/dyslexia.htm

Dyslexia articles from the BBC UK
http://www.bbc.co.uk/skillswise/tutors/expertcolumn/dyslexia/
http://www.bbc.co.uk/health/conditions/dyslexia1.shtml

A children’s guide to dyslexia
http://news.bbc.co.uk/cbbcnews/hi/find_out/guides/tech/dyslexia/newsid_1747000/1747089.stm

 
         
      Products for Dyslexia  
         
       
     
 
    What is dyspraxia?  
         
       
         
     
Depending on the dyspraxic childs area of difficulty, many products for dyslexia may also be beneficial (see our dyslexia section for more options).
 
         
   

What is dyscalculia?

 
         
      http://www.bbc.co.uk/skillswise/tutors/expertcolumn/dyscalculia/

A children’s guide to dyscalculia
http://news.bbc.co.uk/cbbcnews/hi/uk/newsid_3288000/3288673.stm


Products for dyscalculia:
www.realspecial.co.nz/mathsindex.asp

 
 
     
 
 
    What is a hearing loss/deafness?  
         
      http://www.nfd.org.nz/understand/soundadvice/hearinglosswhatisit/

More FAQ’s:
http://www.hearing.org.nz/info_faqs.php
 

Products for deafness:
http://www.realspecial.co.nz/deafpro.asp

 

 
    What is Cerebal Palsy?  
      http://www.cpsoc.org.nz/
 

Products for special needs:

http://www.realspecial.co.nz/specialneedsindex.asp

 

    What is Autism?  
      http://www.autismnz.org.nz/autism.php


Products for autism
http://www.realspecial.co.nz/autism.asp

 

    What strategies can I use with challenging behaviour?  
     

http://www.familyservices.govt.nz/info-for-families/skip/special-needs.html

Products for ADHD:
http://www.realspecial.co.nz/behaviour.asp

 

 
    Product FAQ's:  
      Earobics  FAQ
http://www.earobics.com/support_faq/faq/faq.cfm

SEMERC FAQ
http://www.software.granada-learning.com/support_site/faqs/faqs.as

Lucid  FAQ
http://www.lucid-research.com/faqsteachers.htm

ClaroSoftware FAQ

ClaroRead FAQ: http://www.clarosoftware.com/faq_info.php?cPath=289&tab=x

WordRead FAQ: http://www.clarosoftware.com/newsdesk_info.php?newsdesk_id=89&cPath=27

Scan2Text FAQ: http://www.clarosoftware.com/newsdesk_info.php?newsdesk_id=117&cPath=27

Clarosoft  FAQ:   http://www.clarosoftware.com/support.php

 
 
 
     
 
 
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